Shipping policy
A&A Mountain Film — Digital Delivery Policy
Last updated: September 27, 2026
A&A Mountain Film specializes in digital educational products and downloadable creative resources.
1. Delivery Method
All products currently offered through our store are digital.
No physical shipping is required, and no physical shipping fees are charged.
2. Delivery Time
Following successful payment confirmation, customers normally receive an email containing instructions to access their purchased digital content.
Delivery is generally immediate, although payment verification or technical circumstances may occasionally cause delays.
3. Product Access
Depending on the product purchased, customers may receive downloadable PDF files, access links or instructions for accessing supplementary materials.
Products containing external resource libraries may provide access through links included in the purchased digital materials.
4. Delivery Problems
Customers who do not receive their purchase confirmation or digital delivery instructions within 24 hours should contact our support team.
Before contacting support, please check your spam folder and verify that your purchase email address is correct.
5. International Availability
Digital products may be purchased internationally, subject to applicable geographic restrictions, payment availability and local legislation.
6. Customer Support
Email: